One of our exciting targets we set ourselves each year at the studio is to achieve the gold Quality in Birmingham accreditation…

Quality in Birmingham is an initiative that has been developed to help the tourist industry in Birmingham to ensure that the highest standards of quality, customer care and staff development are provided at all times; ensuring that we are offering the best possible experience for visitors to the city but also residents too.

To make it more understandable to the visitor – Quality in Birmingham is the ‘badge’ or umbrella heading that will help them to identify Quality branded organisations within the city. These include accommodation providers, hotels, restaurants, shops, and other front-line service operations.

The main areas that are relevant include:

1. Customer Care
2. Staff Training and Development
3. Organisational Development, in terms of sustainability and accessibility and environmental issues.

Look out for this badge to find establishments that have achieved the criteria of standards:

Also...

Our team have been trained and awarded “welcome all” status. This means or team are trained to actively welcome and accommodate guests with disabilities.

The studio is very well positioned and has full disabled facilities to include wash room facilities, lift access, ramps, hearing loops and text telephones.

All the above is summed up in the studio’s own mission statement...

Customer First!

We look forward to welcoming you soon...